At Via Basket Health, we are committed to delivering your orders quickly, safely, and reliably. This Shipping Policy explains our shipping terms, timelines, and conditions.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Methods & Timelines
We partner with trusted courier services to ensure timely delivery.
Estimated delivery time:
Within Bangalore: 2–4 business days
Rest of India: 4–7 business days
Remote Areas: 7–10 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
3. Shipping Charges
Free Shipping may be available on orders above a certain amount (details will be mentioned at checkout).
Standard shipping charges (if applicable) will be calculated at checkout before you confirm your order.
4. Order Tracking
Once your order is shipped, you will receive an email/SMS with the tracking details.
You can track your shipment using the tracking number on the courier partner’s website.
5. Address & Delivery Issues
Please provide accurate shipping information during checkout. Via Basket Health is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
If delivery is attempted but unsuccessful due to the recipient being unavailable, it may be re-attempted as per the courier partner’s policy.
6. International Shipping
Currently, we [do/do not] offer international shipping. (👉 You can update this based on your business plan.)
7. Delays & Exceptions
While we strive for timely delivery, delays may occur due to natural disasters, strikes, or courier service issues.
Via Basket Health is not liable for delays beyond our control.
8. Contact Us
For any shipping-related queries, please contact us:
📧 Email: viabasket1@gmail.com
📞 Phone: +91 95915 16464
📍 Address: Kanakapura Road, Bangalore, India